Swet - Privacy Policy
Effective Date: [08/13/2025]
Swet ("we," "us," or "our") is committed to protecting your privacy and managing your personal data responsibly. This Privacy Policy explains what data we collect, how we use it, with whom we share it, and your rights regarding your personal information when you use our swimming community app and services (the "Service").
By accessing or using Swet, you agree to the terms of this Privacy Policy. If you do not agree, please do not use the Service.
1. Information We Collect
1.1 Information You Provide Directly
- Account Information: email, username, password, profile details, and any other info you submit during registration or profile updates.
- User Content: photos, videos, comments, messages, or other content you upload or share through the Service.
- Communications: correspondence with our support team or other users.
1.2 Information Collected Automatically
- Device and Technical Information: IP address, device type, operating system, browser, unique device IDs, mobile carrier.
- Usage Data: logs of how you interact with the Service, including timestamps, features used, session duration.
- Location Information: approximate or precise location, only with your explicit consent.
- Cookies and Tracking Technologies: to enhance user experience, analyze trends, and customize content.
2. How We Use Your Information
We use your information to:
- Provide, maintain, and improve the Service.
- Personalize content and recommendations tailored to your interests.
- Facilitate communication and social interactions within the community.
- Process payments, subscriptions, and manage your account.
- Monitor and prevent fraud, abuse, and security threats.
- Comply with legal obligations and enforce our Terms of Service.
- Communicate updates, promotions, and marketing (with your consent).
3. Information Sharing and Disclosure
We do not sell your personal data. We may share information with:
- Trusted service providers (hosting, analytics, payment processors, customer support) under strict confidentiality agreements.
- Legal authorities as required by law or to protect rights and safety.
- In business transactions like mergers or acquisitions.
- With your explicit consent or as you direct.
4. Your Rights and Choices
Depending on your jurisdiction, you may have rights to:
- Access and receive a copy of your personal data.
- Correct or update inaccurate or incomplete data.
- Request deletion of your personal data (see Section 5 for account deletion details).
- Restrict or object to certain processing activities.
- Withdraw consent for data processing where applicable.
- Opt-out of marketing communications.
- Control cookies and tracking via device or browser settings.
To exercise these rights, contact us at service@swet.fun. We may require verification before processing requests.
5. Account Deletion and Data Removal
5.1 How to Delete Your Account
- You can delete your Swet account at any time via the app settings or by contacting service@swet.fun.
- Account deletion is permanent and irreversible, removing your profile, user content, and personal data from our active systems.
5.2 Impact of Deletion
- Once deleted, you will lose access to all content and services linked to your account.
- Some data may be retained temporarily or anonymized for legal compliance or legitimate business purposes such as fraud prevention.
5.3 Data Removal Timeline
- We will process deletion requests promptly; however, residual data may remain in backups or logs for a reasonable period.
6. Payments, Subscriptions, and Refunds Privacy
- Payment processing is handled by third-party providers (Apple App Store, Google Play, etc.) and subject to their privacy policies.
- We collect minimal payment-related data necessary to verify transactions and manage your subscriptions.
- Billing information you provide is securely handled by payment processors and is not stored by Swet.
- Refund requests related to payments should be directed to service@swet.fun; we will assess cases individually.
- Unauthorized payment or billing issues should be reported immediately for prompt investigation.
7. Data Security
We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, disclosure, alteration, and destruction. However, no internet transmission or storage method is 100% secure.
8. Children's Privacy
Swet is intended for users aged 18 and older. We do not knowingly collect or solicit data from anyone under 18. If we discover data collected from minors, we will delete it promptly.
9. International Data Transfers
Your data may be stored and processed in countries outside your residence, which may have different data protection laws. By using the Service, you consent to such international transfers.
10. Changes to This Privacy Policy
We may update this Privacy Policy occasionally. Significant changes will be communicated via the app or email. Your continued use constitutes acceptance of the updated terms.
11. Contact Us
For privacy inquiries, rights requests, or concerns, contact us at:
Email: service@swet.fun